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IDProjectCategoryView StatusLast Update
0000629T99X171.00 SKB EagleSW Issuepublic2019-04-25 18:12
Reporter(ALTech) Eric KimAssigned To(ALTech) Eric KimDue Date
PriorityimmediateSeveritys2-severeReproducibilityalways
Status closedResolutionfixed 
Fixed in Version20190422_r13 
Summary0000629: The sound is getting cut off during A2DP in only audio channel
DescriptionIt has been encountered that the sound is getting cut off during A2DP in only audio channel(311 ch.)

[Test Procedure]
1. BT connection and earphone insertion to RCU.
2. Move to 311 channel, which is a music broadcasting.
3. Listen to music.

[Actual Result]
The sound is getting cut off, but there is no issue on live TV and VOD.

[Expected Result]
There must be no issue on all contents for A2DP.

[Test Version]
R12A(A2DP improvement by Cypress)
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(ALTech) Eric Kim

2019-04-18 17:58

developer  

log.7z (120,706 bytes)

(SW) Kerwin Chen

2019-04-22 20:56

developer   ~0002129

Hi Eric,

I am not able to reproduce on V15.502.13 release.
We update BT FW from Cypress.
Please check if this issue still exists on V15.502.13.
Thanks !

(ALTech) Eric Kim

2019-04-23 08:36

developer   ~0002132

Last edited: 2019-04-23 08:48

Hi Kerwin,

Just saw your information in ID-617, will be checking and updating it soon

(ALTech) Eric Kim

2019-04-23 13:18

developer   ~0002144

Hi Kerwin,

This issue has not been reproduced yet in V15.502.13, so it seems to be fixed.
Will be closing it in a few days.

(ALTech) Jewoo Lee

2019-04-25 18:11

developer   ~0002207

Confirmed the issue has been fixed with several types of BT audio devices.

Issue History

Date Modified Username Field Change
2019-04-18 17:58 (ALTech) Eric Kim New Issue
2019-04-18 17:58 (ALTech) Eric Kim Status new => assigned
2019-04-18 17:58 (ALTech) Eric Kim Assigned To => (SW) Kerwin Chen
2019-04-18 17:58 (ALTech) Eric Kim File Added: log.7z
2019-04-18 17:58 (ALTech) Eric Kim Issue Monitored: (ALTech) SY Yoon
2019-04-18 17:58 (ALTech) Eric Kim Issue Monitored: (SW) Jacky Chiang
2019-04-18 17:58 (ALTech) Eric Kim Issue Monitored: (ALTech) Jewoo Lee
2019-04-22 20:56 (SW) Kerwin Chen Note Added: 0002129
2019-04-23 08:36 (ALTech) Eric Kim Note Added: 0002132
2019-04-23 08:48 (ALTech) Eric Kim Note Edited: 0002132
2019-04-23 08:48 (SW) Kerwin Chen Assigned To (SW) Kerwin Chen => (ALTech) Eric Kim
2019-04-23 13:18 (ALTech) Eric Kim Note Added: 0002144
2019-04-25 18:11 (ALTech) Jewoo Lee Status assigned => resolved
2019-04-25 18:11 (ALTech) Jewoo Lee Resolution open => fixed
2019-04-25 18:11 (ALTech) Jewoo Lee Fixed in Version => 20190422_r13
2019-04-25 18:11 (ALTech) Jewoo Lee Note Added: 0002207
2019-04-25 18:12 (ALTech) Jewoo Lee Status resolved => closed